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***FINAL WARNING: ORDER IMPORT AND STORES TO BE DISABLED AUGUST 17, 2015***
As we previously announced, we will be discontinuing the Marketworks/MarketplaceAdvisor Standard product on September 14, 2015. Please be advised that ORDER IMPORT AND ALL STORES WILL BE DISABLED ON AUGUST 17, 2015. Any orders placed on marketplaces will not be imported after the disablement. Webstores will not be accessible, and thus no orders will be imported. Any post-sale actions (refunds, shipments, etc) will still function for orders imported before the disablement on August 17, 2015. All access to the Marketworks/MarketplaceAdvisor Standard system will be disabled on September 14, 2015.
We trust that you've already identified an alternate solution and have completed or are close to completing a transition. As a valued customer, we want to do everything possible to make you successful and ensure this transition is as smooth as possible. We have recommendations for you including our Marketplaces solution.
You can find more information about the options available to you in the FAQ or by emailing Sales@channeladvisor.com with "MarketplaceAdvisor Migration" in the subject line.
Please feel free to reach out to our Customer Support team should you have any questions about the timeline or transition process.
The ChannelAdvisor Team
Cessation of new listings and relisting: 7/15/2015
Cessation of monthly billing: 8/1/2015
Cessation of order importing: 8/17/2015
Disablement of storefronts: 8/17/2015
Access to data discontinued, transition complete: 9/14/2015
Quick Links to Resources:
Find out More About ChannelAdvisor Marketplaces
Find out More About ChannelAdvisor's Webstore Solutions
Find Out More About eBay's seller tools
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